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# List error groups

POST https://api.respan.ai/api/pulses/errors/
Content-Type: application/json

Lists failed spans grouped by fingerprint, most failures first, with each group's reach and triage state. Counts come from a rollup refreshed every 10 minutes, so the range is widened to whole hours.

Reference: https://respan.ai/docs/apis/errors/list-error-groups

## Authentication

- `Authorization` header (bearer token, required) — Use your Respan API key for Respan API authentication. Enter only the Respan API key value; clients send Authorization: Bearer \<RESPAN\_API\_KEY>. For /api/responses, provider credentials such as Perplexity, OpenAI, or Azure OpenAI go in Settings -> Providers or respan\_params.credential\_override in the request body, not in this authentication field.

## Request

### Body (application/json)

This endpoint expects an ErrorGroupListRequest.

- `start_time` (datetime, optional) — Start of the range, ISO 8601. A time without an offset is read as UTC. Defaults to 7 days ago, which is also used if the value can't be parsed.
- `end_time` (datetime, optional) — End of the range, ISO 8601. A time without an offset is read as UTC. Defaults to now, which is also used if the value can't be parsed.
- `environment` (string, optional) — Only count spans from this environment, such as `prod` or `test`. Omit it to include every environment.
- `error_class` (enum, optional) — Only this error class. For several values or `is not`, use `filters`.
  - Allowed values: `user_invalid_request`, `user_auth_byok`, `user_quota`, `user_rate_limit`, `user_content_policy`, `user_context_window`, `user_payload_too_large`, `provider_down`, `provider_overloaded`, `provider_timeout`, `provider_rate_limit`, `respan_managed_auth`, `respan_managed_billing`, `respan_config`, `respan_internal`, `network_transient`, `client_cancelled`, `unknown`
- `fault_domain` (enum, optional) — Only errors with this fault. `none` selects client cancellations.
  - Allowed values: `user`, `respan`, `provider`, `none`
- `provider` (string, optional) — Only errors from this provider ID.
- `status` (integer, optional) — Only errors with this HTTP status code.
- `filters` (ErrorGroupFilters, optional) — Narrow the errors with the same filter shape as the Logs filter bar. Only these four keys are accepted; any other key is a 400.

## Response

### 200

Error groups for the range.

- `issues` (list of ErrorGroup, required) — Up to 200 error groups, most failures first. There is no pagination.
- `total_issues` (integer, required) — Error groups in the range, including any past the first 200.
- `total_errors` (integer, required) — Failed spans across all groups in the range.

## Errors

### 400 Bad Request Error

A `filters` key is not supported, or its operator or value is invalid. The body maps the key to its error.

- `map from string to list of string`

### 403 Forbidden Error

Forbidden: the API key is missing, invalid or expired; the key doesn't grant `logs:read` (Read access does).

- `detail` (string, required)

### 429 Too Many Requests Error

Rate limited. This endpoint allows 60 requests per minute per organization.

- `detail` (string, required)

## Types

### ErrorGroupFilters

Narrow the errors with the same filter shape as the Logs filter bar. Only these four keys are accepted; any other key is a 400.

- `error_class` (ErrorGroupFilterCondition, optional)
- `fault_domain` (ErrorGroupFilterCondition, optional)
- `provider_id` (ErrorGroupFilterCondition, optional)
- `status_code` (ErrorGroupFilterCondition, optional)

### ErrorGroup

Failed spans that share one fingerprint.

- `fingerprint` (string, required) — Error group ID: a hash of error class, provider, endpoint and status code. 16 uppercase hex characters.
- `title` (string, required) — Readable name: error class, provider and endpoint, and status code.
- `error_class` (enum, required) — Normalized cause of the failure, assigned when the span is stored.
  - Allowed values: `user_invalid_request`, `user_auth_byok`, `user_quota`, `user_rate_limit`, `user_content_policy`, `user_context_window`, `user_payload_too_large`, `provider_down`, `provider_overloaded`, `provider_timeout`, `provider_rate_limit`, `respan_managed_auth`, `respan_managed_billing`, `respan_config`, `respan_internal`, `network_transient`, `client_cancelled`, `unknown`
- `fault_domain` (enum, required) — Whose fault the failure is, derived from `error_class`: `user` (your requests or your own provider keys), `provider` (the upstream provider), `respan` (Respan's gateway or managed capacity), or `none` (client cancellations).
  - Allowed values: `user`, `respan`, `provider`, `none`
- `level` (enum, required) — Respan's ops alert level for the error class: `ops_page` for errors Respan pages its on-call for, `ops_log` for the rest, `none` for cancellations.
  - Allowed values: `none`, `ops_log`, `ops_page`
- `provider` (string, required) — Provider ID.
- `endpoint` (string, required) — Upstream operation, such as `chat/completions`, `responses` or `embeddings`.
- `status` (integer, required) — HTTP status code.
- `count` (integer, required) — Failed spans in the group in the time range.
- `first_seen` (string, required) — First failure in the range. UTC, ISO 8601 without a timezone suffix.
- `last_seen` (string, required) — Latest failure in the range. UTC, ISO 8601 without a timezone suffix.
- `affected_customers` (integer, required) — Distinct `customer_identifier` values among the failures. Spans without one count as one value.
- `affected_models` (integer, required) — Distinct models among the failures.
- `resolution` (enum, required) — Triage state. Groups you haven't triaged are `unresolved`.
  - Allowed values: `unresolved`, `resolved`, `ignored`

### ErrorGroupFilterCondition

- `operator` (enum, optional, default: ) — `""` (is any of), `not` (is none of), `in`, `empty` or `not_empty`. Allowed operators per key: `error_class` and `fault_domain` take `""`, `not`, `in`; `provider_id` takes `""`, `not`, `empty`, `not_empty`; `status_code` takes `""`, `not`.
  - Allowed values: ``, `not`, `in`, `empty`, `not_empty`
- `value` (ErrorGroupFilterConditionValue, optional) — One value or a list. Required unless `operator` is `empty` or `not_empty`.

### ErrorGroupFilterConditionValue

One value or a list. Required unless `operator` is `empty` or `not_empty`.

## Examples

**Request**

```json
{
  "start_time": "2026-09-30T00:00:00Z",
  "end_time": "2026-10-01T00:00:00Z",
  "environment": "prod",
  "filters": {
    "fault_domain": {
      "operator": "",
      "value": [
        "provider",
        "respan"
      ]
    }
  }
}
```

**Response**

```json
{
  "issues": [
    {
      "fingerprint": "9F3B2C1D4E5A6B7C",
      "title": "provider_rate_limit · openai chat/completions · 429",
      "error_class": "provider_rate_limit",
      "fault_domain": "respan",
      "level": "ops_page",
      "provider": "openai",
      "endpoint": "chat/completions",
      "status": 429,
      "count": 318,
      "first_seen": "2026-09-30T02:14:51.004112",
      "last_seen": "2026-09-30T23:58:12.771045",
      "affected_customers": 41,
      "affected_models": 2,
      "resolution": "unresolved"
    }
  ],
  "total_issues": 1,
  "total_errors": 318
}
```

**SDK Code**

```python Error Groups_listErrorGroups_example
import requests

url = "https://api.respan.ai/api/pulses/errors/"

payload = {
    "start_time": "2026-09-30T00:00:00Z",
    "end_time": "2026-10-01T00:00:00Z",
    "environment": "prod",
    "filters": { "fault_domain": {
            "operator": "",
            "value": ["provider", "respan"]
        } }
}
headers = {
    "Authorization": "Bearer <respanApiKey>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.json())
```

```javascript Error Groups_listErrorGroups_example
const url = 'https://api.respan.ai/api/pulses/errors/';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <respanApiKey>', 'Content-Type': 'application/json'},
  body: '{"start_time":"2026-09-30T00:00:00Z","end_time":"2026-10-01T00:00:00Z","environment":"prod","filters":{"fault_domain":{"operator":"","value":["provider","respan"]}}}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Error Groups_listErrorGroups_example
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.respan.ai/api/pulses/errors/"

	payload := strings.NewReader("{\n  \"start_time\": \"2026-09-30T00:00:00Z\",\n  \"end_time\": \"2026-10-01T00:00:00Z\",\n  \"environment\": \"prod\",\n  \"filters\": {\n    \"fault_domain\": {\n      \"operator\": \"\",\n      \"value\": [\n        \"provider\",\n        \"respan\"\n      ]\n    }\n  }\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <respanApiKey>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Error Groups_listErrorGroups_example
require 'uri'
require 'net/http'

url = URI("https://api.respan.ai/api/pulses/errors/")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <respanApiKey>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"start_time\": \"2026-09-30T00:00:00Z\",\n  \"end_time\": \"2026-10-01T00:00:00Z\",\n  \"environment\": \"prod\",\n  \"filters\": {\n    \"fault_domain\": {\n      \"operator\": \"\",\n      \"value\": [\n        \"provider\",\n        \"respan\"\n      ]\n    }\n  }\n}"

response = http.request(request)
puts response.read_body
```

```java Error Groups_listErrorGroups_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://api.respan.ai/api/pulses/errors/")
  .header("Authorization", "Bearer <respanApiKey>")
  .header("Content-Type", "application/json")
  .body("{\n  \"start_time\": \"2026-09-30T00:00:00Z\",\n  \"end_time\": \"2026-10-01T00:00:00Z\",\n  \"environment\": \"prod\",\n  \"filters\": {\n    \"fault_domain\": {\n      \"operator\": \"\",\n      \"value\": [\n        \"provider\",\n        \"respan\"\n      ]\n    }\n  }\n}")
  .asString();
```

```php Error Groups_listErrorGroups_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://api.respan.ai/api/pulses/errors/', [
  'body' => '{
  "start_time": "2026-09-30T00:00:00Z",
  "end_time": "2026-10-01T00:00:00Z",
  "environment": "prod",
  "filters": {
    "fault_domain": {
      "operator": "",
      "value": [
        "provider",
        "respan"
      ]
    }
  }
}',
  'headers' => [
    'Authorization' => 'Bearer <respanApiKey>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp Error Groups_listErrorGroups_example
using RestSharp;

var client = new RestClient("https://api.respan.ai/api/pulses/errors/");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <respanApiKey>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"start_time\": \"2026-09-30T00:00:00Z\",\n  \"end_time\": \"2026-10-01T00:00:00Z\",\n  \"environment\": \"prod\",\n  \"filters\": {\n    \"fault_domain\": {\n      \"operator\": \"\",\n      \"value\": [\n        \"provider\",\n        \"respan\"\n      ]\n    }\n  }\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Error Groups_listErrorGroups_example
import Foundation

let headers = [
  "Authorization": "Bearer <respanApiKey>",
  "Content-Type": "application/json"
]
let parameters = [
  "start_time": "2026-09-30T00:00:00Z",
  "end_time": "2026-10-01T00:00:00Z",
  "environment": "prod",
  "filters": ["fault_domain": [
      "operator": "",
      "value": ["provider", "respan"]
    ]]
] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://api.respan.ai/api/pulses/errors/")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```